Home | FAQ | Help with Reports


How many bounced email addresses are normal?

Even double opt-in lists experience high bounce levels the first time they are used. The first mailing to an opt-in list typically experiences a 20% bounce back rate, so don't be alarmed if yours is in that range.

If you have a significantly higher bounce rate, we recommend you re-consider your list source.
Help with Reports

Click here to find answers to:

What is a hard bounce and soft bounce?

What's the definition of the different bounces?

What do the terms in the campaign snapshot mean?

Does Roostermail track everyone who opened my email campaign?

How many bounced email addresses are normal?

More on Campaign Reports